Welcome to orchid-deer-737628.hostingersite.com! We are committed to providing our customers with safe and efficient furniture delivery services. Please read the detailed shipping information below carefully before placing your order.

I. Delivery Coverage
Domestic U.S. Delivery: Includes all 50 states and Washington D.C.
International Delivery: We offer international shipping; please consult our customer service team regarding specific countries before placing an order. Certain countries may incur additional shipping fees, customs duties, or import taxes, which are the responsibility of the customer.
Remote Areas or Special Zip Codes: These locations may require additional shipping fees or result in delayed delivery; we will provide relevant notifications during the checkout process.

II. Shipping Carriers
To ensure the safe arrival of your furniture, we partner with the following major shipping carriers:
Domestic U.S. Delivery
UPS (United Parcel Service)
FedEx Ground / FedEx Freight
XPO Logistics
USPS (United States Postal Service)

International Shipping
DHL Express / FedEx International
UPS International

The most suitable shipping carrier will be automatically selected based on the item’s size, weight, and delivery address.

III. Shipping Time
Domestic Orders (within the U.S.): Typically shipped within 1–3 business days after order confirmation.
International Orders: Typically shipped within 2–5 business days after order confirmation; specific timing depends on inventory availability and logistics conditions.
Shipping delays may occur during holidays or peak seasons; we will notify customers promptly via email or SMS in such instances.

IV. Delivery Timeframes
Small Furniture / Home Accessories (Domestic U.S.): 3–7 business days
Large Furniture (Sofas, beds, wardrobes, etc.; Domestic U.S.): 7–14 business days
International Orders: 10–25 business days (depending on the destination country and customs clearance status)
Delivery delays may occur during holidays or peak seasons; we will notify customers promptly in such instances.

V. Shipping Fees
Shipping fees will be displayed at checkout and are calculated based on the item’s size, weight, and delivery address.
For international orders, shipping fees, customs duties, and import taxes are the responsibility of the customer.

VI. Shipping Risks and Receipt of Goods
During transit, the shipping carrier assumes responsibility for the goods; once the customer signs for the delivery, the items are deemed to have been successfully received.
Before signing for the delivery, please inspect the packaging to ensure it is intact. If you discover any damage, please take photographs and contact our customer service team immediately.
For international orders, please verify that the outer packaging is intact upon receipt to facilitate the timely processing of any potential claims.

VII. Order Tracking
Domestic U.S. Orders: You can track your shipment in real-time via the order confirmation email or by logging into your account.
International Orders: We provide full tracking numbers via DHL or UPS, allowing customers to monitor their delivery status at any time.

VIII. Contact Us
If you have any questions regarding shipping or delivery, please contact our Customer Service Team:
Email: support@orchid-deer-737628.hostingersite.com
Phone: +1 (415) 629-7842